Service
Maintenance and Repair
Service you can rely on
Laboratory systems can develop technical issues over time. That's where preventive maintenance comes in. Our service contracts are designed to prevent downtime and to ensure that your PCR system delivers reliable results. This way, you can run your experiments with peace of mind. Check our service contracts below and contact us for more information.
Glad to answer any questions
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We care for service
Contact us with any questions you have.
Basic
- Maintenance location:
Shipment to Westburg Life Sciences (Leusden) - Maintenance frequency:
Annually - Analytik Jena devices serviceable:
Biometra Thermocyclers - Other brand thermocyclers serviceable:
- - Response time:
< 48 hours - Discount on repairs:
- - Device replacement:
- - Discount in case of new device:
- - Multiple devices discount:
- - Contract period:
3 years
✓ Complete (recommended)
- Maintenance location:
On-site - Maintenance frequency:
Annually - Analytik Jena devices serviceable:
Biometra Thermocyclers, qTower, C16 - Other brand thermocyclers serviceable:
Yes (Biorad, Applied Biosystems, Sensoquest & more) - Response time:
< 48 hours - Discount on repairs:
-10% - Device replacement:
Yes, with extra costs - Discount in case of new device:
-10% - Multiple devices discount:
Yes - Contract period:
3 years
Advanced
- Maintenance location:
On-site - Maintenance frequency:
Annually - Analytik Jena devices serviceable:
Biometra Thermocyclers, qTower, C16 - Other brand thermocyclers serviceable:
Yes (Biorad, Applied Biosystems, Sensoquest & more) - Response time:
< 24 hours - Discount on repairs:
-10% - Device replacement:
Yes, no extra costs - Discount in case of new device:
-10% - Multiple devices discount:
Yes - Contract period:
3 years
Maintenance contracts
Choose the option which suits you the best